Mission, Vision, and Goals
Mission
LifeCare mission is to improve the health of our patients through delivery of high quality, outcome based, safe, and cost effective patient care at home. We are dedicated to providing the highest quality care with compassion and respect for each person while enabling them to get healthier, stay comfortable, and live independently in their homes and community.
Values
LifeCare recognizes these values and their role in fulfilling our mission:
Committed to Our Clients and Patients
We recognize the unique physical, emotional, and spiritual needs of each person receiving health care in the home. We strive to extend the highest level of courtesy, safety and service to patients, family/caregivers, visitors, and each other.
Committed to Leadership
We deliver state-of-the-art home health and in home care services with identified centers of excellence. We engage in a wide range of continuing education, clinical education, and other programs for professionals and the public.
Committed to Excellence
We strive to create an environment of teamwork and participation, where, through continuous performance improvement and open communication, health care professionals pursue excellence and take pride in their work, the organization, and their personal development. We believe that the quality of our human resources—organization personnel, physicians, and volunteers—is the key to our continued success. We provide physicians an environment that fosters high quality diagnosis and treatment. We maintain financial viability through a cost-effective operation to meet our long- term commitment to the community.
Committed to a Culture of Safety and Quality
We strive to create a culture of safety and quality by developing a code of conduct, providing education, encouraging open communication, encouraging leaders to provide a team approach to safety and quality initiatives, providing leadership that defines how patients, family/caregivers, visitors, and other members of the community can help identify and manage issues of safety and quality, and implementing changes identified by the annual organization evaluation in order to maintain the culture of safety and quality.
Goals
- Improve patient/ client clinical outcomes and enhance patient/client experience
- Provide affordable and cost effective patient care at home
- Enable patients to live independently in their homes through Care Transition, Care Coordination, Clinical Care Excellence and Innovative approaches in post-acute and long term care management.
- Contribute to improvements in population health through partnerships with patients and their families, communities, healthcare providers, and supportive services.
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My grandmother has been with LifeCare Home Health Services for over 7 years now and has received services ranging from nursing, to physical therapy, and health aid. Staff are incredibly professional, while providing the best kind of home health care. My grandmother has been able to live a happy life at home due to this terrific company. I highly recommend LifeCare Home Health & In-Home Services.
Northbrook
NR
We have referred patients for devices and the reviews have been amazing. Professional cautious service. Always timely and gentle. Patients are very comfortable with the staff and feel safe and anxious to see the CNA.
Northbrook
MG
LifeCare's nursing staff was caring, compassionate and professional! Our caregiver was wonderful. Her kind heartedness and gentle spirit blended with her strong work ethic made for a perfect fit. Well done Lifecare.
Highland Park
LE
My parents have in home nurse and physical therapy services.
LifeCare staff are caring , professional and responsible.
Highland Park
IK
Our Caregivers
At LifeCare we hire only passionate people. We screen and properly train them. Our caregivers are individually matched to the client. Our skilled professionals are continuously being updated on latest developments in medical care.